Policies

Accessible Customer ServicePolicy

accessible-customer-service-policy.htm

Intent

This policy is intended to meet the requirements of Accessibility Standards for Customer Service, Ontario Regulation 429/07 under the Accessibility for Ontarians with Disabilities Act, 2005, and applies to the provision of goods and services to the public or other third parties, not to the goods themselves.

All goods and services provided by Waterloo Dodge Chrysler Ltd. shall follow the principles of dignity, independence, integration and equal opportunity. 



AODA - Integrated Accessibility Standards Policy

/aoda---integrated-accessibility-standards-policy.htm

Please note:

  • Under the Accessibility for Ontarians with Disabilities Act, 2005 all public and private sector organizations must meet the requirements of accessibility standards established by the regulation.
  • Where this policy varies from the Integrated Accessibility Standards under the Accessibility for Ontarians with Disabilities Act (AODA), the AODA Standard shall apply.
  • This policy may require revision as other standards are introduced under the AODA.
  • This policy establishes the Integrated Accessibility Standards in the areas of Employment, Information and Communication, and Transportation in accordance with Ontario Regulation 191/11.

 

Policy Statement

Waterloo Dodge Chrysler Ltd. is committed to providing persons with disabilities the same opportunity to access our resources and services, in a manner consistent with the principles of dignity, independence, integration, and equal opportunity. 

Furthermore, Waterloo Dodge Chrysler Ltd. shall use every effort to ensure that we meet the needs of persons with disabilities, in a timely manner, through the implementation of this policy in accordance with the spirit and intent of all applicable legislation including the AODA, the Ontario Human Rights Code, and the Occupational Health and Safety Act

Contact

Waterloo Dodge

150 Weber Street South
Directions Waterloo, ON N2J2A8

  • Sales: 1 (877) 741-7953
  • Service: 1 (888) 224-9359
  • Parts: 1 (888) 211-2167

Hours

  • Monday 9:00am-9:00pm
  • Tuesday 9:00am-9:00pm
  • Wednesday 9:00am-9:00pm
  • Thursday 9:00am-9:00pm
  • Friday 9:00am-5:30pm
  • Saturday 9:00am-5:00pm
  • Sunday Closed